TSBC-licensed gas contractor · LGA02029034.8★ from 221+ Google reviewsOpen 7 days · Since 1999
(778) 732-5362
Red tag repairs

Red-Tagged Furnace, Boiler or Water Heater?

A red tag means a gas appliance was found unsafe and must not be used until a licensed gas contractor corrects it. ROMA's TSBC-licensed gas fitters find the cause and repair or replace it safely.

  • Furnaces, boilers & water heaters
  • Cracked heat exchangers & venting
  • Licensed repair or replacement
4.8 from 221+ Google reviews · read reviews

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4.8★ Google ratingfrom 221+ reviews
Since 199925+ years in Greater Vancouver
TSBC-licensedGas contractor LGA0202903
Upfront pricingFlat-rate quote before work

What we do

Licensed technicians, honest advice and upfront prices, from a local Burnaby company.

Red-tagged furnace

Cracked heat exchangers, venting and combustion problems, and other unsafe conditions corrected.

Red-tagged boiler

Leaks, venting, combustion and safety-control problems on boilers and combis.

Red-tagged water heater

Venting, draft and gas-control problems on tanks and tankless units.

Heat exchanger inspection

Clear answers on whether a heat exchanger can be repaired or the unit should be replaced.

Safe replacement

When repair isn't safe or sensible, we install a new high-efficiency unit fast.

Permits & documentation

Licensed work with the permits and documentation required to return equipment to service.

Red-tagged equipment we handle

Not sure? Tell us the brand or model on the form or when you call.

  • Furnaces
  • Boilers
  • Combi boilers
  • Hot water tanks
  • Tankless water heaters
  • Gas piping & venting

How it works

Simple, fast and clear from the first call.

Tell us what's going on

Call or send the short form. A real person at our Burnaby office replies, not a call centre.

Get a clear, upfront price

A licensed technician checks your system and explains your options and the flat-rate price before any work starts.

We fix it right

Clean, safe work by TSBC-licensed gas fitters, backed by our satisfaction guarantee.

Why Greater Vancouver calls ROMA

Over 25 years of heating and cooling work across the Lower Mainland. Financing options.

  • Licensed & insured
    TSBC-licensed gas contractor (LGA0202903), fully insured.
  • Upfront, flat-rate pricing
    You see the price before work starts. No surprise charges.
  • Local since 1999
    A Burnaby company serving Greater Vancouver for 25+ years.
  • Satisfaction guarantee
    We stand behind our work. Financing is available on new equipment.

Questions we hear a lot

Still unsure? Call (778) 732-5362. We're happy to help.

What does a red tag mean?

It means a gas appliance was found to have an unsafe condition. It must stay off until a licensed gas contractor corrects the problem.

Can I keep using a red-tagged appliance?

No. Leave it off for your safety. If you smell gas, leave the building and call FortisBC's emergency line or 911.

Can you fix it or do I need a new unit?

It depends on the cause. We inspect, explain your options and give an upfront price for repair or replacement.

Are you licensed to clear the problem?

ROMA is a TSBC-licensed gas contractor (LGA0202903). We correct the condition and complete the required documentation.

How fast can you come?

We're open 7 days and treat red-tag calls as a priority. Call for the earliest time.

Areas we serve

From our Burnaby office across Greater Vancouver and the Fraser Valley.

  • Burnaby
  • Vancouver
  • North Vancouver
  • West Vancouver
  • Richmond
  • New Westminster
  • Coquitlam
  • Port Coquitlam
  • Port Moody
  • Surrey
  • Delta
  • Langley
  • Maple Ridge
  • Abbotsford

Get it fixed by a licensed local pro

Open 7 days. Upfront pricing. 4.8★ from 221+ Google reviews.